Education is the fulcrum on which human capital development rests and Human Resources are key to service sector performance. Education policies are important to help workers adjust to globalization and structural changes and help provide the qualifications that are needed in services.

In addition to catering of demands of the service sector, Trade in higher education services is a major business in itself. The demand for higher education, on the one side, is growing, while on the other side, trans-border education (e.g. private or for-profit higher foreign university campuses, IT Academies, twinning arrangements with other universities, corporate universities, virtual universities, open universities, e-universities etc.) is increasing.

This coupled with the recent developments of ICTs and the ensuing growth in online learning has resulted in the creation of this very lucrative market.